Frequently Asked Questions
Everything you need to know about your Karina Grimaldi experience.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally arrives in 3-7 business days.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 21 days of the purchase date.
How do I determine my size in Karina Grimaldi designs?
Our pieces generally run true to size. We provide a detailed size chart on each product page to help you find your perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team immediately, and we will do our best to accommodate changes if the order hasn't shipped.
How should I care for my silk and delicate garments?
To maintain the quality of our signature fabrics, we recommend dry cleaning or hand washing in cold water and laying flat to dry as specified on the care label.